UserVoice now available in Spanish (Argentina) and Catalan + MORE – WordPress Ticketing Plugin

Today we have released Vision Helpdesk V3.1.2 Stable Version. This version includes several bug fixes.
The new setup is available for download at our client portal – http://secure.thevisionworld.com
I have in installed V3.0.x How to Upgrade to V3.1.2?
Step1) Login to client portal — http://secure…

What is the IssueTrak Billing Module? The IssueTrak Billing Module is a simple, efficient and reliable way to gain control over your billing processes by allowing you to manage your products and s…

Autosave support responses
Every once so often, you need to type out that longer-than-usual reply. Or you need to consult with your boss before hitting “send”, or just feel like getting a hot cup of coffee. And Mr.Murphy (of the Murphy’s Law fame) decides to prove a point and your browser crashes, taking your nice long essay with it…

Besides providing your customers with many channels for reaching out to you for support, your Zendesk offers a way to empower them to answer their own questions using the resources in your knowledge base. When customizing your Web portal and building your knowledge base, it’s important to understand how a customer can experience and interact with the content you provide…

We’ve just released a new plugin called the AppThemes Updater which now handles automatic theme updates. Previously, this functionality was baked directly into our themes but there were some limitations prompting us to separate it as a plugin.
Why the change?
As our product offerings continue to grow, we want to provide updates to our API more quickly — without having to wait for individual theme releases…

It's a good day to use UserVoice no matter where you are! Today we published Spanish (Argentina) and Catalan translations of both the end-user-facing and Admin-facing interfaces, and it's all thanks to the dedicated efforts of our community! You can see a full list of translations (as well as help out yourself) at translate…

Every year a huge pile of tech folks converge on Austin, TX for South by Southwest. You can (and plenty of folks do) argue that it’s played out, jumped the shark, or jumped the shark while riding another shark wearing a free t-shirt. All we know is that we always run into great folks in Austin and a small number of the sessions are really great…

To find what you're looking for, try one of these options:MarketWatch (press release)(Redirect in 9 seconds) Skip this ad » MarketWatch. 0. Bulletin. Investor Alert. New York Markets Close in: After Hours Preview Winners and Losers Today's Schedule · Home · News Viewer · Markets · Investing · Personal Finance · Industries · Economy …

Business WireVirtual-Strategy MagazineSiSense, a leader in Big Data Analytics today announces Prism 3, the latest version of its end-to-end Business Intelligence (BI) solution. With over 100 new features, Prism 3 introduces breakthrough in data access and provides new ways to collaborate …and more »

Zendesk Improves Helpdesk APIProgrammableWeb (blog)Zendesk Since its founding in 2007, Zendesk's helpdesk system has improved customer service departments and helpdesks around the world with their Zendesk API. Over 20000 companies (from Sears to Groupon) “trust [Zendesk] with their customers.